While we wish no-shows weren't a part of insurance appointments, they are. We've compiled a list of 9 ways to reduce no-shows!

"High customer retention rates consistently and positively correlate with high profits.” So how do you boost your retention rates?

Because the average review for insurance companies is 4.53 stars, it’s vital for your agency to have positive online reviews.

This successful insurance agent shares his experience opening his agency and how his team increased efficiency and production.

Because of the commoditization of insurance, agents may struggle to sell and keep new policies.

This article won’t focus on how to calculate the value, but how to generate value over your career.

This enemy has emerged over the past decade and is turning confidence in a stable business model into uncertainty in a volatile market.

Here are the key features of Engagex’s insurance agent portal that makes our appointment setting services the smoothest in the industry.

The most successful agents in the nation suggest that your goals as an agent will be met when you systematically focus on 3 things.

Spoiler Alert: WE know your job is still necessary...but do your clients and potential clients know that?

Your agency probably makes hundreds of phone calls each month and the amount of information you handle is incredible.

There are many sources of new insurance leads (especially cold leads), but these sources commonly create a retention problem.

With the rise of the the internet, customers are able to switch insurance agents in a matter of minutes. Keep your clients happy by...

Whether you've been regularly holding these meetings for years, or just started to think about holding them, here are 6 elements you need...

Some agencies rely heavily on staff members to handle in-house scheduling, but this can be far more expensive and less effective.

Having a referral program allows you to invite your customers to participate, rather than putting them on the spot and making things awkward

It’s not that immediate lead sources should not be part of your marketing plan, they just shouldn’t be your fundamental source of growth.

A customer insurance review program creates slow, consistent, long-term growth over time.

Despite the advantages of multi-lined customers, the average agency produces only 1.4 policies per household. Let's change that!

Preparation is key when it comes to conducting a customer insurance review meeting.